Bloomex Canada
Reviews and Complaints

DI ordered three days in advance. Tragic circumstances required a bouquet as pictured generally.

Flowers sent sent a few daisies and two pink flowers, possibly roses or carnations.

After complaining and requesting the ordered bouquet I was told they can delivered any flowers, any colours, as available. Fine print!

Received flowers from my daughter in-law to be delivered on the anniversary of my husband's death. The flowers arrived 6 days later, dead of course.

When my Daughter called to complain they advised her that they used a third party delivery person and they were not responsible. She is still trying to get this resolved.

Wrong flowers, no balloons,no communication. Poor quality products.

Do not use them! I'm embarrassed by this gift to my Canadian family

The floral arrangement that I chose looked nothing like the one that was sent. Not one identical flower.

Also charged extra for a "specified day" delivery and the arrangement was sent two days prior to the occasion with the rationale that Covid-19 determined the delivery day. But it was okay to charge me $5. 00 extra??

Not impress. Buyer beware!!

I ordered flowers and site promised same-day delivery. No confirmation email, flowers did not arrive.

Could get no explanation or apology for delay. Efforts to resolve came to nothing; their "helpl' line transferred me to a sales pitch for medic alert.

Terrible quality of flowers. For my moms 80th birthday, a friend ordered her a dozen long stem white roses.

She wanted them in bud form so they would open the next day on my moms birthday. She asked that they be delivered in a box. What my mom received was 12 pink roses, in plastic wrap, with a couple of the roses fully open, one of them brown, and one of them with pedals already falling off. When we called to complain, they gave my moms friend a $10 credit.

A credit that will never be used. Very disappointing.

I ordered which were $82 including delivery. They sent my daughter 6 roses with no vase.

I have tried over and over again to get some results from this company and they refuse to do anything about it or even return my calls. Unbelievable rip off.

When I noticed that the flowers would be delivered to the wrong address, I contacted Bloomex (which wasn't easy) and they promised to change the address - it didn't happen, the wrong person got the flowers.

- phoned again - left messages - finally after hours a woman answered:

- "so sorry - will send a new bouquet to the right person"

- 3 days later I phoned to check if my relative got the flowers: No - no flowers.

- now 6 days later it starts all over again: Nobody answers the phone, nobody listens to the left messages on the phone, nobody phones back........

.

On April 29th, 2021, I ordered a flower arrangement to be delivered on Friday, April 30th. It is 4:45 on May 1st and still not delivered.

I chatted with their reps twice over two days. Both times they left the conversation to "check" the order status and never returned. Both times I asked if anyone was still there and a new person came on. Then they just posted a Purolator schedule showing it was in transit somewhere.

These are tulips so I know they will be half dead when delivered. I will never use this worthless company again. Their front page advertisement actually says same day delivery if placed early enough. Pure crap.

transit. somewhere.

THe. THey

I ordered 12 long stem roses with accent flowers (such as lilies and carnations) for a special occasion. It was to be presented in a red vase.

I got 12 short stemmed mixed roses with dead leaves and the flowers died within 2 days. The vase was clear.

When I called, they simply cut me off and dropped my call - Tom, Derek, etc. totally dismissed me!

I ordered an arrangement for my aunt who that is hospice care. I ordered on Thursday with a delivery on Sat.

I called on Thurs and asked if I could change deliver to Friday. They said they would check and call back, but didn't. Then Sat morning they send a text and tell me they can't deliver until Tuesday and will give me an upgrade!!!! I explained she was in hospice they said sorry nothing they can do.

So I had to scramble around to find a florist in the town they live to get her an arrangement today. Do not use this company!!!

Always go to a local florist in the town you're sending. So MAD

Terrible! Terrible!

Anniversary flowers ordered on the 17th for 18th delivery only to be told late on the 18th that they had a clitch and would not be delivered.

They promised early delivery on the 19th failed at that because a local florist refused their order (THAT SHOULD TELL YOU ALL ONE NEED TO KNOW) and this is only part of the nightmare. Do not use this company.